Greencitizen launches the first better than free electronic recycling drop-off program. Recycle by january 31, 2012 for a chance to win a iPad2! (click to learn more) (click here for past winner)

Greencitizen serves SF Bay Area from: San Francisco, Palo Alto, Burlingame, Berkeley.

prepaid it support services

GreenCitizen's Prepaid IT Support is designed for businesses requiring one-time or occasional IT support. Prepaid hours are charged at a discounted rate, depending on the prepaid plan. Customers purchasing $400 worth of prepaid time receive a 15% discount on all services. When purchasing $800 of prepaid time, customers receive a 30% discount on all services.

When purchasing prepaid IT Support, service fees are deducted from the original payment. Discount applies to any additional hours required.

	Prepaid Amount	Prepaid Amount
Prepaid Amount	$400	$800
Service Discount Rate	15%	30%

IT Support Home		Why GreenCitizen?

Tech Support Methodology		How Does It Work?

Customer Story		Rates

CBS 5
Following The Trail Of Toxic E-Waste

Standard Service Rates:

Computer Tech Support Service	In-Store Tech Support Rate	On-Site Tech Support Rate	Remote Tech Support Rate
Diagnostics Service	$50.00	$100.00	N/A
Virus & Spyware Cleaning	$150.00	$200.00	N/A
Fix Error Messages	$75.00	$100.00	$75.00
Email setup/backup/transfer	$75.00	$100.00	$75.00
Data Migration/Backup per 3GB limit	$112.50	$150.00	N/A
Hardware or Software Install	$60.00	$80.00	$60.00 Software only
Operating System Install	$112.50	$150.00	N/A
Other Support Services	$95/hour 1 hour minimum ½ hour increment No travel time charge	$125/hour 3 hours minimum ½ hour increment $50/hour travel time	$95/hour 1 hour minimum ½ hour increment No travel time charge

Rate for $400 prepaid customers (15% discount):

Computer Tech Support Service	In-Store Tech Support Rate	On-Site Tech Support Rate	Remote Tech Support Rate
Diagnostics Service	$42.50	$85.00	N/A
Virus & Spyware Cleaning	$127.50	$170.00	N/A
Fix Error Messages	$63.75	$85.00	$63.75
Email setup/backup/transfer	$63.75	$85.00	$63.75
Data Migration/Backup per 3GB limit	$95.50	$127.50	N/A
Hardware or Software Install	$51.00	$68.00	$51.00 Software only
Operating System Install	$95.50	$127.50	N/A
Other Support Services	$80.75/hour 1 hour minimum ½ hour increment No travel time charge	$106.25/hour 3 hours minimum ½ hour increment $50/hour travel time	$80.75/hour 1 hour minimum ½ hour increment No travel time charge

Rate for $800 prepaid customers (30% discount):

Computer Tech Support Service	In-Store Tech Support Rate	On-Site Tech Support Rate	Remote Tech Support Rate
Diagnostics Service	$35.00	$70.00	N/A
Virus & Spyware Cleaning	$105.00	$140.00	N/A
Fix Error Messages	$52.50	$70.00	$52.50
Email setup/backup/transfer	$52.50	$70.00	$52.50
Data Migration/Backup per 3GB limit	$78.75	$105.00	N/A
Hardware or Software Install	$42.00	$56.00	$42.00 Software only
Operating System Install	$78.75	$105.00	N/A
Other Support Services	$66.50/hour 1 hour minimum ½ hour increment No travel time charge	$87.50/hour 3 hours minimum ½ hour increment $50/hour travel time	$66.50/hour 1 hour minimum ½ hour increment No travel time charge